How do I Cancel my WoW account?

#0 - Aug. 10, 2010, 10:47 p.m.

I've been scouring the Battle.net site trying to find a cancel link and it's nowhere to be found. I need to cancel my account asap before my account goes into the negative. This is rediculous that they have hidden it when it used to be right in front of your face when you logged into the wow website.

If someone could please direct me as to how to cancel it, and don't say the phone I tried that and it said Q was full and to use the website.

Zenlyth

#3 - Aug. 10, 2010, 10:52 p.m.

Hiya Treeolife,

Although, I’m sad to see you go and I apologize for the difficulty you are experiencing in canceling your account, I hope this may help:

Go to the Account management page:
https://us.battle.net/account/management
If you can see this screenshot, just click on World of Warcraft Account that you would like to cancel, as shown here:
http://i162.photobucket.com/albums/t271/CSFAuryk/YourAccount.jpg
On this screenshot, you can see where the "Cancel Game Subscription" is:
http://i162.photobucket.com/albums/t271/CSFAuryk/CancelSubscription.jpg

Account Services

Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

[email protected]

https://us.blizzard.com/support/webform.xml

Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let us know if you have any additional questions. Good luck!

Zenlyth

#6 - Aug. 10, 2010, 11:02 p.m.

Q u o t e:
If you are unable to locate the "Cancel Game Subscription" button, you will need to call Billing and Account services

I believe you and there is no need to post a screen shot, if you are unable to see this option under the 3 options, I left the phone numbers for you to be able to contact Billing and Account services to further assist you.