#0 - Aug. 8, 2010, 3:32 p.m.
I recently got hacked (again D:) and have lost basically all of my gear/gold/badges over 3 toons: This one, Dvnox, and Mermader. I honestly have no idea how it happened this time. The first time I was hacked, sure I made a mistake and have then on corrected myself and made sure to protect my computer. I now regularly run Spybot, Adware, and Norton to make sure I have no trojans, or viruses on my computer. Also, I am much much more weary of phishing emails and double/triple check emails before replying or clicking on any links contained in them. ALL that being said, I still got hacked. I have a very secure connection through a private router only used by me and 2 other ppl in this house. Honestly, I feel like an idiot posting here again after being hacked for the second time, but I'm not sure what else to do. I currently have a GM ticket open and am just sitting in SW waiting for my turn. If there is any other advice that you have that is different from all ur guides/stickies I would gladly appreciate it as I have no clue what I did wrong. Also, on a side note, I have never given my pw or account information to anyone. Once again, I apologize for getting hacked again (/facepalm) and if you could help me restore my toons I would very grateful. Sorry for the wall of text and thanks in advance.
P.S. Is there a way to get the authenticator in China? As I have noted before to a GM/Blizz I moved to China after college to teach English and still like to play WoW on my downtime. I really feel foolish for getting hacked a 2nd time and am thinking that if there is anyway to get that authenticator I would definitely purchase one. I have a regular states style phone (Nokia) if its possible to d/l it onto there. Also, in roughly 12 days I am moving to Shanghai if that makes a difference at all (due to it being an International City). Anyway, thanks again.