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Why am I paying extra to rejoin WoW?

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Frknloud
#0 - Aug. 16, 2010, 8:42 p.m.
Blizzard Post
About a year and a half ago, I quit playing World of Warcraft. My account was upgraded to Wrath of the Lich King and I had several characters on Ursin.

I am trying to resubscribe to World of Warcraft and I just managed to get my credit card through. I have sucessively got a subscription now.

My problem is that I basically only paid for a standard edition of WoW. My account on Battle.net says I only have the standard edition and I need to pay $30 to upgrade to Burning Crusade.

Why am I being charged to re-upgrade my account to BC and WotLK when my account was already upgraded to WotLK before I quit?

This is ridiculous, and I hope it's just a bug in the system. I want my original account back with all my characters.
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Orlyia
#12 - Aug. 16, 2010, 12:15 p.m.
Blizzard Post
Billing will be the only ones that can address this.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


I'd highly recommend getting in touch with them just as soon as possible.