Trial Acct unable to upgrade and error

#0 - Aug. 16, 2010, 1:10 a.m.

Hi Blizzard Tech Support

I upgraded my trial acct 3 days ago and it failed. So i try to buy a CD Key from your website Battle.net but the system auto opened a NEW wow2 acct in my Battle.net. I Emailed to https://us.blizzard.com/support/webform.xml?locale=en_US. and totally no reply from them. It have been almost 3 days..please help. Thanks

Alex
Regards

Orlyia

#6 - Aug. 17, 2010, 7:37 a.m.

Billing will be the only department able to assist with this.

If you are having difficulties with our Singapore number, I would recommend investigating a program such as Skype and trying to use the international number.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]