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Authenticator Question

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Levomanic
#0 - Aug. 13, 2010, 7:29 p.m.
Blizzard Post
I'm looking into buying an authenticator, but I'm not sure as to how the passwords work.
I know I get a bunch of generated numbers that can be used to log in, but can i still use the password i have now? Just incase I lose the authenticator or something like that, would I still be able to log in with my original password.
Say my password is 123 and the Authenticator gives me a number like 456. Could I still use 123 to log in?
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Zenlyth
#3 - Aug. 13, 2010, 9:11 p.m.
Blizzard Post
Heya Levomanic,

Where do I enter the digital code when I log in to World of Warcraft or to Account Management?

After you enter the account name and password, you will be prompted to provide the digital code from your Battle.net Authenticator. You must press the button on your Authenticator and enter the code it displays to complete your login.


Does the Battle.net Authenticator replace my password and secret question?

No, the Battle.net Authenticator is only there as an optional measure to augment account security. It does not replace standard security measures. You will still be asked to enter the account name and password when logging into the game or Account Management, and should not share that or your secret question information with others.

If you lose the Authenticator you will need to contact Billing and Account services to get this removed here:

    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
    How to contact:


For additional information regarding the authenticator you can find that in these FAQ’s here: