#19 - Aug. 13, 2010, 3:14 a.m.
I can save you the trouble now, Delcyn, Billing & Account Services is not the correct department to contact for this issue. While they may be able to assist you in getting a petition submitted, the end result will be the same. The Game Master department will need to look into the situation.
Petition times are currently running near abouts one day and seventeen hours. Your current petition has been open for roughly 6 hours, so you have a bit more of time before you will hear back regarding your petition. Feel free to log out in the meantime, or continue to play one of our alternate characters. You will receive a response in due time. :0)