Account Hacked

#0 - Aug. 5, 2010, 8:02 p.m.
Blizzard Post
My account was hacked and locked, I dont even know how this happened and I think it might even be a mistake since my McAfee isn't pulling up any results, I'm really confused. I don't know what to do.
#1 - Aug. 5, 2010, 8:05 p.m.
Blizzard Post
Q u o t e:
My account was hacked and locked, I dont even know how this happened and I think it might even be a mistake since my McAfee isn't pulling up any results, I'm really confused. I don't know what to do.


Can you give me a character name/realm on the account in question?

Just a note - ANY single scanner is not sufficient security in this day and age. None of them are going to catch all threats.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244
#3 - Aug. 5, 2010, 8:08 p.m.
Blizzard Post
Q u o t e:
Iroar on Black Dragonflight


That is this account - and it's not locked, I don't even see where it's been actioned.

Did you perhaps get an email that could be a phish?
#5 - Aug. 5, 2010, 8:11 p.m.
Blizzard Post
Q u o t e:
I got an email from blizzard and another from battle.net, when i try to log in I can't.


Well, it looks like you took the authenticator off on 7/18 - and a malicious party DID change the password on 8/5.

Let me have another password sent - should be there in just a few.

May I ask why the authenticator was removed? I recommend re-adding that if at all possible.