Wrath of the Lich King Expansion???

#0 - Aug. 5, 2010, 2:34 p.m.

Good Day,

I previously owned a laptop with WoW which got stolen. This version of WoW was the standard ediiton (The game case had the face of the female elf on it). I then bought another brand new laptop and asked the provider that it have WoW Wrath of the Lich King installed. Well, it came with the Wrath of the Lich King written on the entering page etc etc. I had to make a new log name with battle.net etc and I thought everything was fine. My wife is now at lvl 60, exalted in Origrimmar, yet tells me when she gets on the zeppelin to Borean Tundra it throws her off and says:

"Needs Wrath of the Lich King expansion"

I don't understand cause i bought it already. Please help, my wife is driving me nuts!

Zenlyth

#4 - Aug. 5, 2010, 7:28 p.m.

Hiya Swanrose,

This account you are posting on only has Classic World of Warcraft. You will need to purchase the expansions The Burning Crusade and Wrath of the Lich King to get the rest of the content that is available, you can check out these links here for more information:

The Wrath of the Lich King Trial FAQ

http://us.blizzard.com/support/article/20586

The Burning Crusade Trial FAQ

http://us.blizzard.com/support/article/25644

You can also contact billing if you have any difficulty here:

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:

https://us.blizzard.com/support/webform.xml

They are experiencing high call volumes for the time being, but keep trying. Your patience is appreciated during this time, but you should be able to go to here to add or purchase them here: https://us.battle.net/account/management/get-a-game.html

If you have any further questions please let us know.