I have just been hacked badly please help!

#0 - Aug. 4, 2010, 7:06 a.m.
Blizzard Post
My wow account has just been hacked bad. I changed passwords filed a ticket to a gm to see if i could get any of my stuff back. So i did that part. But i later found out my facebook and email accounts were hacked too and passwords changed. I dont feel to safe knowing my personal information is out there. I have even started to receive wierd phone calls. please help me secure my accounts again. Even any advice would be great. Thanks
#6 - Aug. 4, 2010, 9:36 a.m.
Blizzard Post
Q u o t e:
My wow account has just been hacked bad. I changed passwords filed a ticket to a gm to see if i could get any of my stuff back. So i did that part. But i later found out my facebook and email accounts were hacked too and passwords changed. I dont feel to safe knowing my personal information is out there. I have even started to receive wierd phone calls. please help me secure my accounts again. Even any advice would be great. Thanks


Well, we really can't assist with the other things, but this is already in process for an investigation.

The important thing now is to make sure you are secure. If they CAN still get your information, they'll be back.

I'd recommend a full security sweep of your system - THEN make an new unrelated email and change your Battle.net.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109