Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

New battle.net layout CANT CANCEL SUBSCRIPTIO

Forum Avatar
Mandì
#0 - July 27, 2010, 9:10 a.m.
Blizzard Post
I'm REALLY frustrated I have been TRYING to cancel my world of warcraft accounts - I haven't been able to find out how to do it because of the new battle.net layout - there is no option for me to click that I can find to cancel both of my accounts on my battle.net account and now it's pending to auto reactivate BOTH my accounts this month and I do NOT want to play anymore? How can this be fixed I am very frustrated.
Forum Avatar
Orlyia
#6 - July 27, 2010, 9:22 a.m.
Blizzard Post
I'd recommend continuing to try to contact Billing. If the queue is full, you'll get the recording. Try back immediately. It usually doesn't take terribly long to get a spot in the queue.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
Forum Avatar
Orlyia
#9 - July 27, 2010, 9:29 a.m.
Blizzard Post
Q u o t e:
I mean is there anything they can do? Due to me NOT being able to play at all for the month of August, and not being able to find the cancel subscription button on the new battle.net? Will I get my money back and they can cancel my accounts?


If you contact them soon, most likely, yes.

They are open 7 days a week. Calling repeatedly is often reported to have better results getting into the queue than periodically.