#0 - July 27, 2010, 8:31 p.m.
Hacked Authenticator Added
#1 - July 27, 2010, 8:34 p.m.
Q u o t e:
Help please where and what do I do now that this has happend? I have a real authenticator in the mail as we speak :(
Can you give me a character name/realm of the account in question?
#3 - July 27, 2010, 8:42 p.m.
Q u o t e:
Zerokai, Alleria
I have no idea how much if anything was taken I haven't logged onto this account in about two months i believe.
Well, luckily - this is all fairly recent, looks to have happened around 7/21. That's good because the sooner a compromise is reported the better chance of a good outcome on restorations.
You should have access again with the password that we sent out around the same time.
Now, finding out how they got your password and ID is vital to prevent this happening again. If they CAN get your information again, they WILL be back. You need to make certain of your system and email's security.
This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244
You'll also want to check for damages and report them as soon as possible.