Can you reset my password for a diff account?

#1 - July 29, 2010, 10:41 p.m.

Just keep redialing billing or email them

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Also have you gone to http://www.worldofwarcraft.com/loginsupport/ to change it?

Vrakthris

#6 - July 30, 2010, 2:15 a.m.

Q u o t e:
Dear BLUE! can you reset the password for my other account ?? and send it to my email address everytime i try to do it I enter my username *battle.net email address* and my first and last name then it tells me "that combination doesnt work" ...

I could have the password reset, Tasersayszap, but I could not direct it to another e-mail address. From what I can see the name on this account and the one that you listed is the same though the other account has the first letter of each name uncapped, not that it would make a difference.

Since that account is on a different Battle.net account, Tasersayszap, are you certain you are listing the correct one? They share the same basic theme but are numbered differently.

If you wish I can force a password reset, though if you experience an issue beyond that you'll need to contact our Billing and Account Services department. Please let me know.

Also, if you want to retain your posting privileges, Tasersayszap, and possibly receive what assistance we can provide you will want to avoid using insulting language like that in the future, especially directed towards someone who is trying to help.

Vrakthris

#7 - July 30, 2010, 2:16 a.m.

Q u o t e:
53 minutes on hold later Phone Customer support fixed it

Excellent news.