#0 - July 26, 2010, 10:58 a.m.
Details here: http://forums.worldofwarcraft.com/thread.html?topicId=26262767708&sid=1
I just now got 3 emails from wowaccountadmin@blizzard.com and i have no clue what's going on!
Q u o t e:
Greetings,
Thank you for taking the time to contact us in regard to the World of Warcraft account you are using.
Account Name: ******
Original Realm: FROSTMOURNE
Original Character Name: *****
We understand your concern regarding the current location of this character. Though we are committed to providing the best customer service possible, we regret to inform you that this character is presently ineligible for transfer, as set forth in the Character Transfer Frequently Asked Questions at (http://us.blizzard.com/support/article/20558). This determination stands whether or not the previous transfer was authorized by the registered owner.
Please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html) which state that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. This includes, but is not limited to, compensated third parties accessing the account to advance characters in any way.
You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account.
As we are all avid players of the World of Warcraft, we appreciate how much belonging to a certain realm can mean to our players and apologize for any inconvenience this character transfer issue may have caused you. For future reference, you may wish to review the most commonly asked questions about character transfers at (http://us.blizzard.com/support/article/20558). Please visit (https://www.worldofwarcraft.com/pct/character-transfer-eligible-source.html) to view a list of eligible Realms for character transfers. When your character qualifies for a character transfer, you may initiate it at (https://www.worldofwarcraft.com/account/character-transfer-intro.html).
Please remember that the security of the account you are using is crucial. We recommend following the http://us.battle.net/security/checklist.html on our Account Security site at http://us.battle.net/security/index.html.
We apologize that we were unable to assist you further. Please feel free to contact us should you require any assistance with another matter.
Sincerely,
Game Master Syulert
Customer Services
Blizzard Entertainment
www.blizzard.com/support
Q u o t e:
Greetings,
Account Name: ******
Account Action:
Reason for Action: Terms of Use Violation - Account Sharing
After a thorough investigation, we have found that the registered player of the account listed above allowed an unauthorized third party (for example, a sibling, friend, or leveling service) to access the account.
Allowing such access violates the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
Please remember that it is your responsibility to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor of whom you are a parent or guardian. You are also responsible for every use of your login information, whether authorized or not.
Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.
For security and privacy reasons, we have reset the password for this Battle.net account; you should receive instructions on how to reset your password in separate email shortly after this response. Click the link in that e-mail to complete the password retrieval process.
Since the password reset email will be coming from noreply@blizzard.com, please ensure that any email filters are set up to accept this message. If you are unsure how to do this, please contact your email provider. If you cannot locate the email you should check any spam or junk folders in case the message has been filtered out. Troubleshooting tips on how to remove email filters from specific email providers can be found at: (http://us.blizzard.com/support/article/21051).
If you are still unable to locate the email containing your new password, please contact us using this form: http://us.blizzard.com/support/webform-us.xml.
Only the Account Administration department can address disputes or questions you may have about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.
Please take a moment to review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html. Prior to using World of Warcraft, we highly recommend following the http://us.battle.net/security/checklist.html on our Account Security site at http://us.battle.net/security/index.html.
Sincerely,
Game Master Syulert
Customer Services
Blizzard Entertainment
www.blizzard.com/support
Q u o t e:
Greetings,
Account Name: ******
Realm:
Character Name:
Account Action: Warning
Reason for Action: Unauthorized Account Access Policy Violation
After a thorough investigation, we have found that a player of the account listed above accessed another account that was reported as compromised or received items or gold from a compromised account.
These actions violate the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.
You may not participate in any action that results in another player being "scammed" or defrauded out of gold, weapons, armor, or any other items.
Only the Account Administration department can address disputes or questions you may have about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.
Regards,
Game Master Syulert
Customer Services
Blizzard Entertainment
www.blizzard.com/support
I'm really confused here can anyone help me out D:!
