#3 - July 24, 2010, 3:29 p.m.
Due to the sensitive nature of the information sent it, very few representatives have access. Accordingly, it's difficult for me to predict exactly how long the recovery process will take, Onuphrius, but I assure you we'll respond to his inquiry as quickly as possible.
Please send your friend our regards and let him know we greatly appreciate his patience throughout the process.