Connection Issues... Halp!

#0 - July 30, 2010, 8:34 p.m.
Blizzard Post
The last two nights I have been getting randomly dc'd... during HM Professor attempts none the less... sigh.

At any rate... I just got DC'd again and it won't let me log back on. I put in my acct info and PW and it goes to ''connecting'' and stays there, doesn't even attempt to ask me for my authenticator code. (Luckily we were done raiding for the night and I was just sitting around Dal on my pally)

A little more detail, several times when I would get DC'd, it would ask for my authenticator code and then stall out. I'd have to press ''cancel'' and bring up the realm list and manually re-select Boulderfist. -- And when I get DC'd from the game, I'm not getting DC'd from vent, so it's not my ISP, as I have checked into that.

My computer is pretty beast, so I know that isn't the issue. It is also fairly new with more than what is required to run WoW.

Thanks in advance.

-- Raena

Edit: I also have changed my PW, afraid at first that it might have been a hacking attempt.
#2 - July 30, 2010, 8:48 p.m.
Blizzard Post
First, I'd try a total reboot of your system if you haven't already done so.

Also, it looks like you changed authenticators on 7/27. I know this is a silly question - but you are using the right one? :)

Since this is a mobile, I'm making a leap here that you reset your phone.
#4 - July 30, 2010, 8:51 p.m.
Blizzard Post
Something doesn't sound quite right there.

When is the last time you did a security sweep of your system? Certainly can't hurt.
#7 - July 30, 2010, 8:54 p.m.
Blizzard Post
That can be many things, but addons would be the first thing I'd question.

A misbehaving or out of date addon can do this with annoying frequency.

To test whether that may be the case, do a full reset UI - then re-enable them one at a time (newest version if the current is out of date) to trouble-shoot.