URGENT HELP!? Billing me twice for Pet store!

#0 - July 30, 2010, 7:20 a.m.

I apologize if this is the wrong location for this post but since Blizzard phone lines are down overnight I need some sense of re-assurance before I go to bed.

Recently I've decided to go for the Vanity Pet achievements so I went to the Blizzard store to look at the pets to purchase. Upon completion of my order I hit submit and received a

"There has been an error processing your request.
For assistance, contact Blizzard Customer Support at (800) 592-5499."

--after receiving this message once I decided to try the page again and received the same message.

Now, after looking at my online bank statement I have 2 charges for the same amount to my credit card! Please tell me I am NOT getting charged twice for a computer/site error?

Any help/words of advice are appreciated!

Sincerely,
Broke College Student Who Shouldn't Be Buying Vanity Pets

Orlyia

#4 - July 30, 2010, 7:36 a.m.

Q u o t e:
Thank you both for your timely responses! I just sent a duplicate e-mail to Billing and will call in the morning for my own sanity.

I definitely want what I ordered, I just don't want to be billed twice for it!

Stupid vanity pets getting me in trouble..

Calling Billing to verify this would be the best course.

That is likely a pending, but it can't hurt to check.