#0 - July 26, 2010, 2:37 p.m.
Thanks for helping me recover my account, but I have not been able to play. I am extremely frustrated about this situation. When I try to log on to WOW1 as you guys said to do, it reads that my free trial is over. My character Ninjakingray was not on any type of trial I was playing the full upgrade on WOW4 now that I have been set up to play on WOW1 I am having problems playing due to this error. I even tried getting a free trial to atleast play for the days that was taken from me. When I did this the free trial ended up on WOW5. I have been desperately trying to fix this problem with no results whatsoever. I have been waiting for e-mails from Blizzard about any type of info and help I could recieve but I havn't had any luck. I paid for the "full-game" and I hate the fact that I am losing my hard working money that i earned because I got hacked and now I am unable to play due to errors that seem easily fixable. I request that the days I payed for and missed out on be reimburrsed back to me from the date of July 14, 2010 to the day I get to play, which i hope could very very soon. Thank you for taking the time to read this.
Sincerely, Ray C. Simon (ninjakingray)