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Another unauthorized authenticator

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Rèsto
#0 - July 23, 2010, 12:55 a.m.
Blizzard Post
ok, this is getting ridiculous. i have had another unauthorized authenticator put on my account. i have wiped my hard drives clean. ran numorous antivirus/malware scans and they come up with nothing. I just bought an authenticator yesterday but am still waiting to get it in the mail. Can you please remove this authenticator please.
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Zenlyth
#1 - July 23, 2010, 2:04 a.m.
Blizzard Post
Hello Rèsto,

To have the authenticator removed you will need to contact Billing and Account services where they can assist you with this issue here:

    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
    How to contact:
If you happen to get a busy dial tone, please keep trying. They are experiencing high call volumes for the time being, your patience is appreciated. If you have any further questions please let me know.