Confusing response from Blizzard

Yesterday I returned to WoW to find out that my entire account was stripped of its gold, items, arena points, and sent out to random guildies. The person responsible was my spouse.

I had no idea that she had done what she did until yesterday.

I never gave her my account password or name.

So what exactly happened?

About 2 weeks ago, me and my spouse went on a trip and returned just yesterday. When I logged in to see the damage done, my spouse revealed to me that she had taken the opportunity to delete said items when I had been preparing for our trip. My mistake was being simply afk.

For the record I NEVER have given her my name or password.

She just took the opportunity to do damage when she could.



But the confusing part: The response I got from blizzard was that this was a case of account sharing. In my ticket I revealed to them the exact circumstances of the situation, how it had happened, etc but It still came down to that it was account sharing. But I assure you it was not.

I know it may look like account sharing but she just took the opportunity that she had to do some damage while I was logged ingame and afk doing RL stuff.


My account is literally stripped of so much hard work, vanity items I have collected, lost arena points, badges, gems. Ugh

So what am I left with?