#0 - July 30, 2010, 10:14 p.m.
Honestly I can't play the game because my mobile authenticator has gone crazy and I can't even get in the cue to wait an hour to resolve it.
Is there a better time to call in the US?
Call service cue "temporarily" full
Honestly I can't play the game because my mobile authenticator has gone crazy and I can't even get in the cue to wait an hour to resolve it.
Is there a better time to call in the US?
#5 - July 31, 2010, 12:28 a.m.
When you call you will either receive the message that our lines are currently full and to please try back, you will get placed on hold for the next available representative or you will speak with a Billing representative.
When someone goes from the hold queue to speaking with someone that frees up a spot in the hold queue. In this way the phone lines are continually shifting. We recommend that if you receive the busy message that you hang up and call back immediately. It sometimes takes a bit of luck but you should eventually be able to get through.
We are sorry for the inconvenience these wait times have caused, we are working to reduce response times as quickly as we can.
What do you mean your mobile authenticator has gone crazy?