3 locks?

#0 - July 25, 2010, 3:12 a.m.
Blizzard Post
My account has been locked 3 times within the last 30 minutes due to suspicious activity. I changed my password the first time, and my system is clear of malicious software. What is the problem?
#14 - July 25, 2010, 3:58 a.m.
Blizzard Post
Q u o t e:
Could you post the headers here so that we can tell you for sure if they are real?


Though I always encourage double checking, it seems that the e-mail coincided with the account being locked, correct? Something that a phishing attempt would not be able to duplicate.

Do you recall what you were doing at the time?
#16 - July 25, 2010, 4:12 a.m.
Blizzard Post
Q u o t e:
I was away from my computer at the time. Logged out.

I came back to it locked. It seems to have been unlocked, and I am online.


You said it had been locked three times within 30 minutes, Retributious, did you receive e-mails each time?
Q u o t e:

But I wish to know on what grounds it was locked specifically.


Any specifics I may be able to find out I will likely not be able to share with you. I can only say that in an effort to ensure our players' security an account may be locked to prevent possibly exploitative access.

Hopefully a minor inconvenience prevents a major one. Please let me know if you continue to receive these e-mails and the account becomes locked.
#20 - July 25, 2010, 4:20 a.m.
Blizzard Post
Q u o t e:


Standing about on the sign pole outside of Orgrimmar. Nothing else. No other programs running or anything.


Interesting. Ok. Please let me know if this happens again. This is still being closely monitored so the more information the better.