Account Recently hacked...Missing all items

#0 - July 24, 2010, 4:23 p.m.

Hi my account was just recently hacked.....all my characters lost all there sellable items like my main Srpumkinhead....he had items like the Frost needle and other pvp/pve items and trinkets are missing too.
Can you please help me get my items back?

Ty!

Aredek

#1 - July 24, 2010, 4:38 p.m.

If you don't mind me asking, Sr, have you submitted an in-game petition in regards to this issue yet? Unfortunately, this is not an issue we're able to assist with on the Customer Service forum, so you will need to contact our Game Master staff by opening a petition or by sending an email to [email protected]. For more information on how to secure your computer and report your account as compromised, please visit:

What to do if Your Account Has Been Compromised:
http://us.blizzard.com/support/article/30796

Account and Computer Security:
http://us.blizzard.com/support/article/30794

Aredek

#3 - July 24, 2010, 4:55 p.m.

In that case, you may want to review the following support article for more information on how to contact our Support department, Sr:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=19775