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Recruit-A-Friend

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Mojosam
#0 - July 30, 2010, 9:57 p.m.
Blizzard Post
Sent the link, my friend used the link to DL the game, he is now playing. However, on the recruit a friend status page for my account, it still indicates he has taken no action, as if he's not in the game yet. He's been playing for 5 days, and wants to upgrade to the full game, but I'm worried I won't be getting credit. What do I/we need to do to make sure all goes well?
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Zenlyth
#2 - July 31, 2010, 1:33 a.m.
Blizzard Post
Hiya Mojosam,

Hmmm... from what I can see here, the key that was sent to your friend has not been used. It’s possible he is on a regular trial account, but you are in luck though! Our Billing and Account services may be able to retroactively link both accounts by contacting them here:

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:

They are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.