As your fellow players have stated, we will be unable to restore access to your account via the Customer Service forum. You will want to contact our Billing and Account services department to inquire further about the lock which has been placed upon your account. Please give them a call using one of the following numbers so that they may look into assisting you as soon as possible:
Billing and Account Services
Live Representatives are available every day from 7:00 AM to 8:00 PM PDT For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283