Account hacked

#0 - Aug. 3, 2010, 3:33 p.m.

I got my account hacked today, received a email from batle net asking to cahnge the password and I did , however after about 2 hours it got hacked again :(
Now I cant log in my account to change the password because the batle. net dont recognize my first and last name even if the top of the page says Â´Â´ welcome **** *****`` .
I called a gm when online but just after some minutes I got expelled from server and my account hacked...
What can I do?

Edit: I finnale was able to log in and change my account password but I still unsure about what to do next, its the 2 time in less than 4 hours that this happened and I didnt click in any link or use any addons.
Can someone track the guy that is doin those things to me?

Orlyia

#2 - Aug. 3, 2010, 4:25 p.m.

I see there is a petition in on this, so it's in the investigation queue.

What is vital right now is finding the source so this doesn't keep repeating.

You need to make certain both your system and your email account are secure.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109