Plz help sold my off hand on accident

#0 - July 28, 2010, 2:53 a.m.
Blizzard Post
Yesterday i decided to fish for a couple of hours, and when not paying attention deleted my off hand, took me a while to get that piece, i know if you look back you can see that i had it. Could you possible get it back for me as soon as possible? I opened a ticket ingame, but waiting over 5 hours for help is just dumb. I can look up the name of the off piece if you like, but im sure if you look at my character, you will see he had it just yesterday. Plz help me out!
#11 - July 28, 2010, 3:32 a.m.
Blizzard Post
Q u o t e:
wow 3 days to get help? Thats horrible service, there has to be a faster way


Actually, I would say that the possibility of resolving an error of ones own making would be fantastic service. 3 days to receive assistance for such matters otherwise indicates that we receive a great many requests for assistance and take time to get to each and every request. We understand that the wait time is an inconvenience, Vosgrim, we like it less than you do and we are working to reduce queue times as best as we can.

Unfortunately the only alternative would be to no grant such requests and we would prefer to continue to help our players to the best of our ability. Though we can not guarantee such restorations, if you reported it soon after the error, which I believe you did, we will likely be able to help. :)

#12 - July 28, 2010, 3:35 a.m.
Blizzard Post
Q u o t e:
maybe you guys know too, i did the online download of SC2 but still havent gotten my cd key yet? Anyone else having this problem?


I don't believe you receive a cd key, Vosgrim, I could be wrong since everything is a bit new, but as far as I know SCII is simply added to your Battle.net account. I can see it on this account right now. Have you logged into your Battle.net account management screen since the purchase?
#15 - July 28, 2010, 4:01 a.m.
Blizzard Post
Q u o t e:
Im on battle.net account now, says its active, so i assume maybe i dont need it? Or it will just come later...


You should only need the key in order to add SCII to your account, by purchasing it electronically that has already been done. :) You should be fine.