Unable to use correct name with battle.net

#0 - Aug. 2, 2010, 12:05 p.m.

Creating a second battle.net account for myself which I intend to place a new WoW account upon, then transfer a character to.
The account creation system is not allowing me to enter my full legal name in, which I need to be able to match to my EXISTING account (which already has this name in) to transfer characters between.
The message simply states that the name is not allowed, and provides no further details as to why this may be the case.
My last name is <Editted>.

Orlyia

#1 - Aug. 2, 2010, 1:28 p.m.

Interesting, at first glance I'd wager it's the nonalpha character, but then - your current one IS setup that way.

I'm sorry, I'm not certain what may be going on here - Billing should know.

You are using a different email address, correct? You can't have two Battle.nets with the same email.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com