Authenticator problems?

#0 - July 29, 2010, 7:32 a.m.
Blizzard Post
my friend Ddevistation just recently added a authenticator to his account and it is not letting him login to forums or battlenet but he can login just fine in game with it.. whenever he tries outside of game he gets "login failed"

anyone know a solution because this could be a problemm?
#1 - July 29, 2010, 7:51 a.m.
Blizzard Post
Sounds like things may not have updated yet.

Can you tell me what realm that character is on - and was the named spelled correctly above?
#1 - July 29, 2010, 7:51 a.m.
Blizzard Post
Sounds like things may not have updated yet.

Can you tell me what realm that character is on - and was the named spelled correctly above?
#5 - July 29, 2010, 10:23 a.m.
Blizzard Post
Q u o t e:
Realm Quel' dorei

name- Ddevistation


If you are in communication with your friend, please ask him to try this again. I've asked this be re-sync'd.

If that hasn't helped - Billing would probably be the next best stop to further trouble-shoot what may be going on.
#5 - July 29, 2010, 10:23 a.m.
Blizzard Post
Q u o t e:
Realm Quel' dorei

name- Ddevistation


If you are in communication with your friend, please ask him to try this again. I've asked this be re-sync'd.

If that hasn't helped - Billing would probably be the next best stop to further trouble-shoot what may be going on.
#6 - July 29, 2010, 10:24 a.m.
Blizzard Post
Q u o t e:
I am having the same issue on my main account.

Character name Felangus realm calestraz.

All I want to do is buy SC2 =((((((


Try yours as well, Teelis. Again, if this doesn't seem to have helped, contacting Billing would be your next best option.
#6 - July 29, 2010, 10:24 a.m.
Blizzard Post
Q u o t e:
I am having the same issue on my main account.

Character name Felangus realm calestraz.

All I want to do is buy SC2 =((((((


Try yours as well, Teelis. Again, if this doesn't seem to have helped, contacting Billing would be your next best option.
#8 - July 29, 2010, 10:40 a.m.
Blizzard Post
Q u o t e:
Yay! Thank you! And now all I have to do is wait to smush some zergs...


:)

Have fun stormin the castle!
#8 - July 29, 2010, 10:40 a.m.
Blizzard Post
Q u o t e:
Yay! Thank you! And now all I have to do is wait to smush some zergs...


:)

Have fun stormin the castle!