Heart(h)broken

#0 - July 22, 2010, 4:49 p.m.

Hello,

Something odd happened a couple of days ago - my heart(hstone) broke. I went to hearth, and saw "This item can not be found" in red letters across my screen. I looked in my bags, and there it was. Weird. It got even more weird when I moused over my hearthstone, and saw the tooltip for a priest's Spririt of Redemption talent. Huh? When I mouse over my hearthstone, I no longer see "takes you to Dalaran" or whatever it is supposed to say; mine now says "increases total spirit by 5%..."

So, I destroyed my hearthstone and got another from the nearest innkeeper. Same issue. Set my hearth to several different inns. Same issue. Logged on to another toon. Same issue.

TLDR: hearthstone is broken on ALL of my toons, can't hearth on any of them, and nothing I've tried fixes the problem.

I submitted a ticket TWO days ago. Still awaiting response.

Any ideas?

Aredek

#2 - July 22, 2010, 4:55 p.m.

Q u o t e:
Have you tried resetting your ui? You may also want to try running the repair tool.

Aye. This is good advice. You may want to start by resetting your user interface. To do this, please complete the following steps:

Q u o t e:
1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.
2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.
3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.
4) Restart your computer.
5) Please do not reinstall Addons prior to testing the issue you were experiencing.
6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.
7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.