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Faction change still pending.

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Ewanko
#0 - July 22, 2010, 4:34 p.m.
Blizzard Post
My faction change is still on the part where it says i have to unlock my character, but whenever i try to do that it sends me to a error page that says "an error has occurred". A copy of my character has been created on the same server as well, so now i have 2 of the same characters on one account :/
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Aredek
#2 - July 22, 2010, 4:44 p.m.
Blizzard Post
You may need to contact our Billing department directly in regards to this issue, Ewanko. I encourage you to give them a call using one of the following numbers at your earliest convenience:

Billing and Account Services
    Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283