Unable to add Authenticator

#0 - July 22, 2010, 10:14 a.m.

I just removed my Authenticator token from my BNet account, so I could add the Android Authenticator.

Unfortunately, I'm stuck where it's saying it's sent an email to my registered address, but nothing has arrived yet.

Any ideas?

Orlyia

#1 - July 22, 2010, 10:18 a.m.

It could take a little while - did you also check your spam and junk folders?

Sometimes mails from us get caught in those.

Orlyia

#3 - July 22, 2010, 10:50 a.m.

This is something you may wish to follow-up with Billing.

Are you unable to add your new Authenticator until that mail arrives? It may be a simple notification.

Orlyia

#5 - July 22, 2010, 12:53 p.m.

That's best. We can't see those emails from my location I'm afraid.