Blizzard Store problem. Can't type my zip

#0 - July 22, 2010, 4:11 a.m.

Wow, Blizzard... Very nice.
Last week I wasn't able to buy my authenticator because I had an error that I couldn't solve. I waited for 1h on an international phone call and no one answered my call, always on queue.
Now, after maintence, i logged and tried again to buy it. Now it says that my zipcode is wrong. I'm from Brazil and zips here have 8 numbers. On the form i can only type 6 digits. Blizzard doesn't accept my zip number because the form only allows me to type 6 digits, and keeps complaining that I must type 8.
Wow... and now what? Can any blue call for the web support and tell them to work a little bit and change the forms correctly?

Vrakthris

#3 - July 22, 2010, 4:28 a.m.

You may need to contact our Billing department directly, Mojica, but from what I can see the zip code you originally provided for your Battle.net account is only 5 digits. Can you try that?

What is the zip you are attempting to enter?

Vrakthris

#5 - July 22, 2010, 4:58 a.m.

You may want to include a contact number of times that you may be available by phone. Though I can not guarantee it they may be able to contact you.

Good luck, Mojica, I am sorry for the issues you are experiencing with the system. Hopefully we'll get this straightened out.