#0 - July 22, 2010, 6:51 a.m.
Still can't buy off the Blizz store
#19 - July 22, 2010, 3:39 p.m.
Q u o t e:
I'm unsure as to why you are receiving this error message, but sometimes it can be caused by heavy traffic on the website.
Before contacting Blizzard's billing department regarding this, I recommend clearing your cache, cookies, and temporary internet files. You may do this by going into your internet options preface on the browser you are currently using. =)
If this step doesn't work, I recommend contacting Blizzard in the morning when they open at 1-800-592-5499. Once you call they'll likely be able to assist you better with this matter. =)
This advice is spot on. If these troubleshooting methods do not resolve your issue, please give our Billing department a call using one of the following numbers:
Billing and Account Services
- Live Representatives are available every day from 7:00 AM to 8:00 PM PDT
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
Unfortunately, this is not an issue we are able to diagnose on the Customer Service forum.