Error Code 202 when trying to Buy full game

"Error 202" usually indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date. If everything looks solid, then you're welcome to contact our Billing & Account Services department by phone. Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services

Live Representatives Available 7 days a week, 8am to 8pm PDT/PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

• Players in Australia should call 1-800-041-378
  
• Players in Singapore should call 800-2549-9273
  
• Players in Chile should call 1230-020-5554
  
• Players in Mexico should call 001-888-578-7628
  
• Players in Argentina should call 0800-333-0778
  
• All other international players should call: (949) 955-0283

Good luck!

Q u o t e:

i really dont feel like sitting on the phone for a 39 minute wait with this dumb music for customer support

If you are on hold it would be a good idea to wait. Billing is the only department that would be able to help with such purchase issues.

"Error 202" usually indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date. If everything looks solid, then you're welcome to contact our Billing & Account Services department by phone. Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services

Live Representatives Available 7 days a week, 8am to 8pm PDT/PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

• Players in Australia should call 1-800-041-378
  
• Players in Singapore should call 800-2549-9273
  
• Players in Chile should call 1230-020-5554
  
• Players in Mexico should call 001-888-578-7628
  
• Players in Argentina should call 0800-333-0778
  
• All other international players should call: (949) 955-0283

Good luck!

Q u o t e:

i really dont feel like sitting on the phone for a 39 minute wait with this dumb music for customer support

If you are on hold it would be a good idea to wait. Billing is the only department that would be able to help with such purchase issues.

Q u o t e:
that told me.. nothing. i hate automated responses there so useless

I disagree, I think automated responses can be very useful as they usually contain the best advice for commonly experienced issues. I'll have to assume you are talking about another point of contact since the response I provided wasn't automated.

I'm sorry you hate automated responses though, personally I'm not fond of derisive comments towards those who are attempting to help.

The information provided in my previous response would indicate that though there may be nothing wrong with your method of payment it could still be rejected. This can be caused by the bank the card is through or our own protocols who may deem the transaction invalid.

My response advised that you make sure you account information is up to date before trying again and if that doesn't work give Billing a call.

Though I understand that you may not want to wait on hold to get this issue addressed, we would rather be able to get to each and every issue without our customers needing to wait, but such is the situation.

Q u o t e:
that told me.. nothing. i hate automated responses there so useless

I disagree, I think automated responses can be very useful as they usually contain the best advice for commonly experienced issues. I'll have to assume you are talking about another point of contact since the response I provided wasn't automated.

I'm sorry you hate automated responses though, personally I'm not fond of derisive comments towards those who are attempting to help.

The information provided in my previous response would indicate that though there may be nothing wrong with your method of payment it could still be rejected. This can be caused by the bank the card is through or our own protocols who may deem the transaction invalid.

My response advised that you make sure you account information is up to date before trying again and if that doesn't work give Billing a call.

Though I understand that you may not want to wait on hold to get this issue addressed, we would rather be able to get to each and every issue without our customers needing to wait, but such is the situation.