Account hacked and it's taking a bit too long

#0 - July 22, 2010, 5:31 a.m.

My account had an authenticator placed on it without me knowing, and i posted on the forums right after i found out. I've yet to get an answer on my post while i see others with more recent posts getting blizz awaraness. I've tried calling (full lines on phones) and i was wondering if there is any way to speed up my account recovery. And yes i understand that there are a lot of problems but any help would be great.

Wanted

#0 - July 22, 2010, 5:31 a.m.

My account had an authenticator placed on it without me knowing, and i posted on the forums right after i found out. I've yet to get an answer on my post while i see others with more recent posts getting blizz awaraness. I've tried calling (full lines on phones) and i was wondering if there is any way to speed up my account recovery. And yes i understand that there are a lot of problems but any help would be great.

Orlyia

#1 - July 22, 2010, 5:39 a.m.

That's gone Wanted, you should be able to access the account with your lastest password.

Did you find the source of this?

That's vital to prevent this recurring.

If they CAN still get your information, they WILL be back. You need to make sure of both your system and email security.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109

Orlyia

#1 - July 22, 2010, 5:39 a.m.

That's gone Wanted, you should be able to access the account with your lastest password.

Did you find the source of this?

That's vital to prevent this recurring.

If they CAN still get your information, they WILL be back. You need to make sure of both your system and email security.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109