#3 - July 22, 2010, 12:51 p.m.
Q u o t e:
So anyway my account was recently hacked and an unauthorized authenticator was put onto it. I pay with my Credit card and i can't cancel the payment and so far I've lost $15 because i cant log onto my account and cancel the subscription.
SO is there anyway to cancel the subscription without having to log onto my account?
Calling Billing to get back into control of the account would be your best option.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283
We help players get recovered from this all the time, but it is very important to find out how your information got into the wrong hands.
This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244
You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.
Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6
Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109