#1 - July 22, 2010, 4:26 p.m.
Blizzard Post
Q u o t e:
My sisters account has been hacked. When she tries to login the username is not valid. So changing the password is not possible. None of her characters have logged on ...YET! Been on hold with blizzard for over an hour...

I'm terribly sorry about the delay, Zariella. Our Billing representatives will be with your sister as soon as possible. Out of curiosity, does your sister use an Authenticator?