Account hacked

#0 - July 21, 2010, 12:23 p.m.
Blizzard Post
My account was hacked about an hour ago they got into my email but I managed to change it all on another computer. I logged on to see an Authenticator added could I please get some help on getting it removed.
#1 - July 21, 2010, 12:32 p.m.
Blizzard Post
Q u o t e:
My account was hacked about an hour ago they got into my email but I managed to change it all on another computer. I logged on to see an Authenticator added could I please get some help on getting it removed.


That's gone, Kim. I also see where both you AND the compromiser were playing password wars.

That tends to indicate a very active infection on your system - or a compromised email account.

I wouldn't count on them staying out at this point.

I'd highly recommend not only scanning your system immediately - but also setting up a new unrelated email from a known secure system and changing your Battle.net.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109