Paid Race Change - Cannot log in

#0 - July 21, 2010, 1:07 p.m.
Blizzard Post
Paid for a race change last night and everything went smooth with the transaction, but was never given the re-customization option. I waited for an hour last night with no luck so I gave up, now when I try to logon this morning with that character I'm getting:

"You cannot log in until the character update process you recently initiated is complete"

I can logon with other characters though.

Awdi - Lightning's Blade
#11 - July 21, 2010, 2:23 p.m.
Blizzard Post
Good morning, everyone.

We are currently aware of the fact that our character services are not currently online. For the latest information in regards to this issue, I encourage you all to review the following thread:

http://forums.worldofwarcraft.com/thread.html?topicId=26227722935&sid=1

Should you wish to discuss this issue further, we welcome you to do so in the aforementioned thread.

Thank you for your patience.