Hacked Account & Unauthorized Authenticator

#0 - July 21, 2010, 10:01 a.m.
Blizzard Post
tried to log in and found out someone had put an Authenticator on my account.
(i don't own a Authenticator, nor have i ever used one) and I have reset my password.

I rarely check my email, so unless it's completely necessary (ex. Password reset) i don't use it.
I've just scanned my computer with "Malwarebytes' Anti-Malware" since other people on these
forums recommended it. (Full Scan didn't find anything) and i'm about to scan my computer with AVG Free.

Hoping this can be solved as soon as possible. Got any tips / Further Advice while i wait for a GM?
(I've read through "What to do if Your Account Has Been Compromised" and reading other forum posts)
#4 - July 21, 2010, 12:11 p.m.
Blizzard Post
Q u o t e:
tried to log in and found out someone had put an Authenticator on my account.
(i don't own a Authenticator, nor have i ever used one) and I have reset my password.

I rarely check my email, so unless it's completely necessary (ex. Password reset) i don't use it.
I've just scanned my computer with "Malwarebytes' Anti-Malware" since other people on these
forums recommended it. (Full Scan didn't find anything) and i'm about to scan my computer with AVG Free.

Hoping this can be solved as soon as possible. Got any tips / Further Advice while i wait for a GM?
(I've read through "What to do if Your Account Has Been Compromised" and reading other forum posts)


Ok, Blackmøøn that's gone. You should be able to access the account with your latest password.

You'll want to report any damages just as soon as possible.