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Latency Related Issues - Multiple Realms

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Fragille
#0 - July 21, 2010, 4:27 p.m.
Blizzard Post
Greetings!

I've submitted the lag reports in-game through the tool, but just thought I'd drop by here and list the things I've noticed today on my 80 paladin on Area 52. As far as I know, the server's been up for a couple hours, so the normal "The server just restarted, be patient!" doesn't seem to be the case.

(1) Took several seconds for my mailbox to populate. (Note: Not even read mail would populate.)
(2) I'm doing the coin achievements, and looting takes a moment most of the time. Occasionally, it will take several seconds.
(3) Doing the cub-collection quest for the Kalu'ak, I hit a big lag spike after collecting the first cub. I tried looting cubs 2 and 3, with no success (visual or quest progress notification) for several seconds. After cubs 2 and 3 disappeared, I noted my quest was still at 1/12, so I grumbled a bit, but upon looting cub 4, the quest caught up.
(4) I started on the flightpath back to Dalaran, and went afk for a few moments (theoretically, allowing time for Dalaran to load). I went to turn in the fishing quest, and it took several seconds after pressing "Complete Quest" to receive the bag of supplies.

Are you all aware of any problems with Area 52? Thanks!

Edits: Now that I pay attention to in-game chat, others are complaining about lag (in the general sense) as well. One person specifically notes auction-house lag. My auction mule noted delays in creating multiple-stack auctions.

My ping is 89ms, so it's not overall lag.
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Aredek
#21 - July 21, 2010, 5:23 p.m.
Blizzard Post
Thank you all for keeping me informed of the various issues you're experiencing in game. I've forwarded this information on to the appropriate parties for further review, but I do not have any additional details to provide at this time.

We greatly appreciate your patience as we look into this.
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Aredek
#71 - July 21, 2010, 7 p.m.
Blizzard Post
One of our technicians just got back to us and let us know that you should begin to see the latency decrease over the course of the next several minutes, everyone. I'm keeping a watchful eye on this issue and will be monitoring your responses over the course of the next few hours, so please be sure to let me know if you experience any unusual issues or spikes in latency.

Thanks again for your patience.
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Aredek
#84 - July 22, 2010, 2:36 p.m.
Blizzard Post
Q u o t e:
The lag is also on Azjol nerub realm. And its still terrible today, 7/22/2010. I get 10-30 seconds for any action to happen. ANY. everything lags. My latency averages 3000 and has gone up to 19000. yes 19000, which just lead to a d/c. Please fix the problem and dont just tell us you've fixed it whenever you in fact have not. Azjol nerub was not even on the 24 maintenance list from 7/20 but ever since then it's been impossible to play.

and i realize my tag says im on alter of storms but that server sucks balls for alliance and i transfered to azjol nerub.


Your specific experience does not appear to be linked to the issue that was noted throughout this thread, Stalkin. You may want to contact our Technical Support department directly to request individual assistance as this latency appears to be somewhat isolated. They can be reached using one of the following methods:

Technical Support