Account Hacked Authenticator Added

#0 - July 16, 2010, 12:08 p.m.
Blizzard Post
My account was hacked today and a Authenticator was added, Can you please remove the Authenticator and lock my account and email me details to resolve this. Thanks
#2 - July 16, 2010, 12:22 p.m.
Blizzard Post
Q u o t e:
My account was hacked today and a Authenticator was added, Can you please remove the Authenticator and lock my account and email me details to resolve this. Thanks


Please check your email for a new password and see if you now have access.

You need to find the source of this, or the chances it will happen again are VERY high.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109
#4 - July 16, 2010, 12:45 p.m.
Blizzard Post
Q u o t e:
They have gotten back on again... can you please lock my account and i will organise an authenticator next week


That might be best.

Check your email for instructions on how to get this unlocked.