Stupid Customer Service hours!

#0 - July 16, 2010, 7:34 a.m.

So i live in Australia, the hours are 7AM - 8PM right?
Then why the heck do i get "Sorry we are closed" when i call at like 1 in the afternoon????
I rang the AUSTRALIAN customer service number, yet they don't run of Australian times??
Why is this? This is a HUGE inconvenience Blizzard!

Orlyia

#2 - July 16, 2010, 7:37 a.m.

All the hours for Customer Service are based on Pacific Coast Time.

The 800 number is to help you on the phonebill :)

They are open 7 days a week, 13 hours a day.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com