Still trial cant get past lvl20

#0 - July 16, 2010, 2:46 a.m.
Blizzard Post
i did recruit a friend with a friend, and i did the online upgrade for the regular game earlier today, and its not letting me get past lvl20 now, can a GM end the trial account please? so i can continue playing...its the weekend for me..and i dont wanna have to wait to level till monday as i have work
#15 - July 16, 2010, 4:19 a.m.
Blizzard Post
Q u o t e:
just stayed logged out for a while..it did not upgrade, can a blue GM fix this??


No, I'm afraid not, Mistah. It doesn't look like you upgraded your Recruit a Friend trial account, it looks like you created a new account.

When you log in, either to the client or to the Battle.net account page you should see two accounts. One labeled Wow1 and one labeled Wow2.

Wow1 is the Recruit a Friend, which is still a trial. Wow2 is not linked through the Recruit a Friend system. Unfortunately in order to correct this, Mistah, you will need to contact our Billing and Account Services department. They may be able to apply the upgrade to the appropriate action. Give them a try during business hours.

Billing and Account Services

Live Representatives Available 7am to 8pm PST/PDT
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

* Players in Australia should call 1-800-041-378
* Players in Singapore should call 800-2549-9273
* Players in Chile should call 1230-020-5554
* Players in Mexico should call 001-888-578-7628
* Players in Argentina should call 0800-333-0778
* All other international players should call: (949) 955-0283

Please note that their call volume is fairly high at the moment, if you receive a busy message hang up immediately and redial. Those calls are being addressed as quickly as possible, it is usually a matter of timing to get through.

Good luck.