Disabled account with no notice

#0 - July 19, 2010, 3:55 p.m.

i finally decided to buy new time for my other account, but upon logging in it showed that my account was "permanently disabled" and to contact [email protected]. I checked my email to see if there was a notification sent. My email had recieved no notification: i checked my trash, inbox, and spam folders. the last email recieved was of my account expiring in 4 days. the last time i logged in on that account was a month ago (info taken from armory).

Zenlyth

#3 - July 19, 2010, 7:27 p.m.

Hello Rahirne,

I would like to confirm, the account that has been disabled is Jirtkal- Sen' Jin? If not can you please provide the character name and realm?

Zenlyth

#5 - July 19, 2010, 11:34 p.m.

I see the account is permanently disabled, Jirtkal as you stated. The email was sent to the registered email address on 6/12/2010 4:56:50 PM. I can verify that Account Administration has received your email regarding this issue. Our representatives are currently working as fast as they can, thank you for your patience.

If there is anything else I can do for you in the mean time, please let me know.