Seriously..? - Blue Tracker

#0 - July 18, 2010, 2:43 a.m.

Okay, so i'm trying to transfer this toon to my other Account (Yes, they are both in the same name), and when i get to the Secret Question, i can never answer it. One of the Blizzard Representatives made the account over the phone, so i don't know how they put the answer. So i called Billing earlier, and they gave me the answer to the question. I typed the answer in CORRECTLY, and it's still saying Incorrect. Now i have an error, for too many false attempts. This is really pissing me off. Blue post, i need one.

EDIT: And before you tell me to call Billing again, i'm already doing so. 67th time i've called, and no answer.

Vrakthris

#4 - July 18, 2010, 3:01 a.m.

That is odd, Anexion, can you give me the name and realm of a character on the account you are referring to? You will likely still need to speak with a Billing Rep but I'll take a look and see what the issue may be.

Vrakthris

#6 - July 18, 2010, 3:11 a.m.

I'm sorry, I don't think I asked that right.

Can you give me the name and realm of a character on your main account, the destination account?

Vrakthris

#10 - July 18, 2010, 4:06 a.m.

I'm not exactly certain what I can tell you in this case, Anexion, not without providing account specific information. I was hoping the possible misspelling would be obvious but it doesn't appear so.

I'm afraid you will need to get through to Billing, I'm sorry.

Vrakthris

#12 - July 18, 2010, 4:15 a.m.

Q u o t e:

Just my luck, eh?

Yeah... I'm just not sure why the representative's answer didn't work. :p

Out of curiosity, was the answer a two word answer or a one?

Vrakthris

#15 - July 18, 2010, 4:32 a.m.

Is that the question being asked? That would be for this account. Perhaps I'm mistaken but I thought the question was for the destination account. O.o

I'm wondering if there was some kind of confusion when you called, Anexion, there isn't a comma nor is it abbreviated. That's the best I can do I believe.