Scroll of Resurrection missing....

#0 - July 17, 2010, 8:02 p.m.
Blizzard Post
My brother wants to come back to WoW, I sent him a Scroll of Resurrection and he hasn't received it. I tried twice to send it to his email...he never received it (and yes he did check his spam folder). I also tried sending it to his Character/Realm name...again...he never received it.

He really wants to come back, and I would like the free month and he would like the 10 days.... Can someone help us out?
#5 - July 17, 2010, 6:23 p.m.
Blizzard Post
To be perfectly honest, I'm not entirely sure that our Billing department will be able to assist him in this regard, Gissa. He needs to be able to receive the email to accept the Scroll of Resurrection. I'd encourage him to look over the following support article for more information on how he can make sure he's able to receive emails from us:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20608