Friend getting hacked right NOW. Help!

#0 - July 16, 2010, 5:17 a.m.
Blizzard Post
I put in a message to a GM, but that takes hours. Trying to stop this person before it gets to be too late. He is logging on and off with all the chars on his account and vendoring gear and mailing stuff off. He was recently hacked, so I'm guessing his machine is still infected with whatever keylogger he has. Is there a way we can have you all disable his account before he loses everything again?

Thanks.

Main character name: Thegoody
Server: Jaedenar
#4 - July 16, 2010, 5:27 a.m.
Blizzard Post
Q u o t e:
I put in a message to a GM, but that takes hours. Trying to stop this person before it gets to be too late. He is logging on and off with all the chars on his account and vendoring gear and mailing stuff off. He was recently hacked, so I'm guessing his machine is still infected with whatever keylogger he has. Is there a way we can have you all disable his account before he loses everything again?

Thanks.

Main character name: Thegoody
Server: Jaedenar


I'd say that's a fairly accurate assessment of the situation, Rod.

If you have a way to contact this player, please have him check his email. Also, this sadly happens far too often....and yes, he does in all likelihood still have the same security breach somewhere. While it's possible he could have acquired another, this short timeframe does make it probable he didn't find the first.

Thanks for the report!