Email scam - Blue Tracker

#0 - July 15, 2010, 8:23 p.m.

WOW Account Issue-NO.0098554‏
From: [email protected] ([email protected])
This message may be a phishing scam. Learn more
Sent: Thu 7/15/10 8:45 AM
To: me

Greetings,

This is an automated notification sent from our account security system. You logined your account successfully at 2:41 on Jun. 30th form the 207.29.143.* IP range. According to the report of many players, we found that the account published spam information in the game which harassed other users seriously. This action has violated the EULA.

As too many customers' complaints, the IP range above has been blacklisted. We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you check your account status as soon as possible.

To do so, simply click here:

https://www.battle.net/account/support/login-support.xml

Blizzard staff will verify your account information submitted in two days, please do not modify your account information and password during this time . It will not affect your game uptime.

For more information, click here for answers to Frequently Asked Questions or to contact the Blizzard Billing & Account Services team.

Regards,

Account Administration
Blizzard Entertainment
Online Privacy Policy

I understand this is a scam but it looks so real, my question is how can you tell the difference between a real Bilzz message and a hack. I was almost fooled then called a friend who said it was a fake.

Aredek

#4 - July 15, 2010, 8:48 p.m.

I'm not entirely sure what you mean, Adt. I am unaware of this "security leak" you are referring to. It's much more likely that players will begin receiving phishing emails after signing up for websites using the same email address as the one that is attached to your Battle.net account. We suggest creating a brand new email address used solely for the World of Warcraft and Battle.net to ensure malicious parties do not come across your address via other means.

For more information on how to identify and protect yourself from phishing scams, please visit:

How to Identify Fake or Phishing Emails:
http://us.blizzard.com/support/article/25133

Fake E-mails from "Blizzard Entertainment":
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

Aredek

#14 - July 15, 2010, 10:06 p.m.

Can you do me a favor, Adt. Can you try searching for your registered email address on a popular website and see if anything of note comes up? Particularly, anything related to the World of Warcraft, Blizzard Entertainment, or video games in general?

Aredek

#16 - July 15, 2010, 10:48 p.m.

It would be nigh impossible to determine how many phishing emails are sent to various email addresses at any given second, much less over an extended period of time. Accordingly, I can only provide you with my own personal observations. I have not seen any influx in the number of phishing emails reported on the Customer Service forum since Real ID became available in patch 3.3.5. Additionally, nothing would indicate that any of these phishing attempts were at all related to Real ID. The only fluctuations I've noticed recently have been related to spammers increasing their efforts to take advantage of players seeking to join the World of Warcraft: Cataclysm beta test.

Q u o t e:
My search did not yield any results that were even closely related to video games

I'm afraid my findings were a bit different, Adt. I'd be happy to email you the link that it popped up if you'd like me to!