Hacked - Blue Tracker

#0 - July 19, 2010, 10:24 a.m.

So i've been hacked again. And I have just a couple of question about this.

Aparently my computer has been infected with a keylogger. What this is basically saying is that a virus has got through norton360, spybot s&d, and eset nod32.

If they could get through to my wow account so easily, why didn't they clear out my internet banking account? Its protected by the same layer of security: an account name and an account password.

I havn't entered my password in any phishing website. I know this because the only site I have access is battle.net and these forums. Yesterday I sat here and watched as I changed my password using the email they sent me, and then 2 hours later I was hacked again. And no, its not a phishing email.

This just gets better by the day.

Orlyia

#20 - July 19, 2010, 11:19 a.m.

Have you considered it may be your email account itself that has been compromised - even forwarded?

Orlyia

#23 - July 19, 2010, 11:25 a.m.

Q u o t e:

Yes I have considered this although I use gmail which show my login history. My IP is the only one on the list.

Then some system you've used to either log into the game, log into these forums, or Account Management most likely has active as yet unidentified malware present.

Or you responded to a phish, some of them look quite legitimate and are sneaky.

If anyone else knows your information, it's possible a machine they've used is the culprit.

Orlyia

#31 - July 19, 2010, 11:46 a.m.

Zero-day vulnerabilities can catch anyone.

When was the last time you updated Adobe - that was the last major one making the rounds....that we know of.

Scanners are always playing catch-up. There are always going to be things in the wild the unlucky can wander across before a vulnerability is patched.

Orlyia

#34 - July 19, 2010, 11:54 a.m.

Free or paid makes little difference.

The TYPE of malware they look for does.

Have you tried malwarebytes? Many recommend that highly.

Do your scans with the launcher up and a bit of gibberish typed in the text fields. Some malware aimed specifically at WoW accounts won't 'wake up' unless the launcher is active.

Orlyia

#37 - July 19, 2010, 12:01 p.m.

Malware and phishing are by far the most common, but certainly not the only ways.

Reusing the same pass/ID anywhere else - especially websites, is very high risk.

Directly compromised emails are another.

Physical security of the network is less common, but you might be amazed at the number of people with unsecured routers and nosy neighbors.

Orlyia

#52 - July 19, 2010, 12:48 p.m.

Q u o t e:

Thanks. I'll still wait for my support ticket to be answered, but i'm not holding my breath. And it still doesn't answer my question of why I was hacked. Hmm...everquest i think i'll try now.

Why?

Because this is an organized set of enterprises that the last media estimate I saw brings in over 5 BILLION dollars a year over all on-line games.

Five Billion in illicit virtual goods and services.

That's a heck of a motivation to steal. These folks are a cancer that the entire industry fights and none are immune to. That's why we developed the authenticator, to give our customers another layer of protection.

Orlyia

#52 - July 19, 2010, 12:48 p.m.

Q u o t e:

Thanks. I'll still wait for my support ticket to be answered, but i'm not holding my breath. And it still doesn't answer my question of why I was hacked. Hmm...everquest i think i'll try now.

Why?

Because this is an organized set of enterprises that the last media estimate I saw brings in over 5 BILLION dollars a year over all on-line games.

Five Billion in illicit virtual goods and services.

That's a heck of a motivation to steal. These folks are a cancer that the entire industry fights and none are immune to. That's why we developed the authenticator, to give our customers another layer of protection.